Decision details

Housing Ombudsman Self-Assessment and Complaint Handling Failure Order

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


The Leader of the Council delegated authority to the Cabinet to make the following decisions:


RESOLVED: To approve the contents of the Housing Complaints Self Assessment, as per Appendix 1 of the report, in order for the assessment to be publicised on the Local Authority website.


Report author: Chris Buss

Publication date: 20/07/2021

Date of decision: 12/07/2021

Decided at meeting: 12/07/2021 - Cabinet

Accompanying Documents: