Public Transport Liaison Panel
Tuesday, 18th June, 2019 10.00 am

Venue: Council Chamber, Town Hall, Katharine Street, Croydon CR0 1NX. View directions

Contact: Thomas Downs
02087266000 x86166  Email:

No. Item


Appointment of Chair and Vice-Chair

To appoint a Chair and Vice-Chair for the Public Transport Liaison Panel for the 2019/20 municipal year.



To invite all attendees to introduce themselves.


Apologies for absence

To receive any apologies for absence from any members of the Committee.


Disclosures of interests

In accordance with the Council’s Code of Conduct and the statutory provisions of the Localism Act, Members and co-opted Members of the Council are reminded that it is a requirement to register disclosable pecuniary interests (DPIs) and gifts and hospitality to the value of which exceeds £50 or multiple gifts and/or instances of hospitality with a cumulative value of £50 or more when received from a single donor within a rolling twelve month period. In addition, Members and co-opted Members are reminded that unless their disclosable pecuniary interest is registered on the register of interests or is the subject of a pending notification to the Monitoring Officer, they are required to disclose those disclosable pecuniary interests at the meeting. This should be done by completing the Disclosure of Interest form and handing it to the Democratic Services representative at the start of the meeting. The Chair will then invite Members to make their disclosure orally at the commencement of Agenda item 3. Completed disclosure forms will be provided to the Monitoring Officer for inclusion on the Register of Members’ Interests.



Minutes of the previous meeting pdf icon PDF 145 KB

To approve the minutes of the meeting held on 27 February 2019 as an accurate record.


Croydon Dementia Action - Action Plan Update

Rachel Carse (Dementia Action Alliance and Social Inclusion Co-ordinator)



a)    Sutton Link

Michelle Wildish (TfL) & Mark Davis (TfL)


b)    Tram Strikes - Update

Ian Sutcliff (First Group), Michelle Wildish (TfL) & Mark Davis (TfL)


c)    Ticketing, Income and Enforcement

Ian Sutcliff (First Group) & Mark Davis (TfL)

Ø  Ticket readers on trams, number of reader machines at tram stops, confusion about tapping in at Wimbledon.

Ø  Tram reader double tapping (percent of travellers tapping in and out, resulting in double charging)

Ø  Income (the split between ticket sales and penalty fares)


d)    Tram stop accessibility and legibility (network maps, signage, general legibility of network, small access improvements to accommodate continued growth)

Michelle Wildish (TfL) & Mark Davis (TfL)


e)    Tram replacement programme

Ian Sutcliff (First Group) & Mark Davis (TfL)


f)      Faulty Tram Countdown Timers – Wellesley Road and East Croydon

Ian Sutcliff (First Group) & Mark Davis (TfL)



a)    Updates from TfL Actions arising from last meeting

Michelle Wildish (TfL)

Ø  Outcome of the 468 Bus Review

Ø  Outcome of consultation concerning 404 and 434 Buses

Ø  Update on changes made to 466 and 60 Buses concerning Oasis School and Coulsdon Sixth Form

Ø  Update on any planned changes to the 166 route during summer


b)    Bus services in the Town Centre

Michelle Wildish (TfL)


c)    Performance of the 433 Bus Route

Michelle Wildish (TfL)


d)    130 Bus Route – Rerouting in New Addington

Michelle Wildish (TfL)


e)    Plans to reinstate the Central Hill Bus Stop

Michelle Wildish (TfL)


f)      Thornton Heath bus garage– (Update)

Richard Simmons (Arriva) & Linda Johnson (Pollution Team Manager)




a)    Updates from TfL Actions arising from last meeting

Michelle Wildish (TfL)

Ø  Update on Overground performance


b)    Extension of Oyster to Reigate

Michelle Wildish (TfL)


c)    GTR Passenger Benefit Fund

Yvonne Leslie (GTR)


d)    Croydon and Windmill Bridge Junction (Untangling the tracks)

Ian Plowright (Head of Transport, Planning and Strategic Transport)


e)    Update on Access for All bids – Selhurst, Coulsdon South, Reedham, Waddon, West Croydon and Norwood Junction Stations

Yvonne Leslie (GTR), Michelle Wildish (TfL) & Ian Plowright (Head of Transport, Planning and Strategic Transport)


f)      West Croydon Station Signage and Crossing

Michelle Wildish (TfL)


g)    Staff Training on Wheelchair Ramps Stations

Yvonne Leslie (GTR) & Michelle Wildish (TfL)


Any other business

To consider any other business at the Chair’s discretion.


Items for next meeting

To suggest items to be discussed at the next meeting of the panel.


Dates of future meetings

Ø  1 October 2019

Ø  11 February 2020