Issue details

End User Services Contract Award

 

 

The report seeks the approval to award a contract for the provision of the Council’s End User Services for a period of 5 years from 16 March 2025 to 15 March 2030, following a tender conducted using a government framework. The recommended supplier submitted a compliant tender, meeting the Council’s specification, delivering a social value offer and providing best value for money.

 

The contract will support the Council’s ICT priorities and will allow the Council to deliver a more modern ICT service for users. We are adopting a model that facilitates change at speed improving the agility and efficiency of the Council.

 

The use of the Council’s End User Services contract facilitates and supports every statutory service across the Council.

 

Decision type: Key

Reason Key: Expenditure > £1,000,000;

Decision status: Recommendations Approved

Notice of proposed decision first published: 04/10/2024

Anticipated restriction: Part exempt  - View reasons

Explanation of anticipated restriction:
Information relating to the financial or business affairs of any particular person (including the authority holding that information).

Decision due: Not before 4th Nov 2024 by Interim Assistant Chief Executive Officer

Lead member: Cabinet Member for Finance

Lead director: Interim Assistant Chief Executive Officer

Department: Assistant Chief Executive Directorate

Contact: Fahid Ahmad, Digital Commercial Contracts Manager Email: fahid.ahmad@croydon.gov.uk Email: fahid.ahmad@croydon.gov.uk.

Decisions