Councillor Ali introduced the item with a presentation on the Cabinet Member portfolio, which was described as an external facing one with a strong emphasis on partnerships. Included within the portfolio were regulatory services such as Licensing and Food Safety, as well as resident-facing services such as the call centre and Access Croydon.
Opportunity and Fairness Commission
A key piece of work undertaken had been the Opportunity and Fairness Commission which had engaged with over three thousand residents in Croydon.
The Cabinet Member was responsible for implementation of the recommendations from the Commission in areas such as the community strategy and corporate performance framework. The Commission had also influenced the Croydon Congress work programme, and highlighted the challenges faced with implementing the London Living Wage (LLW) throughout the borough. The Committee were informed that Croydon was one of only three London boroughs to obtain LLW-friendly funding status.
A "Fair BnB" scheme, recommended by the Commission, was being piloted to match vulnerable people into lodgings in the Croydon. Housing vulnerable people was a particular challenge for the borough and Fair BnB, coupled with a "Friendly Landlord" scheme, was tackling the issue.
Priorities
The Committee were informed that the Cabinet Member's priorities for the coming year included creation and implementation of a volunteering strategy to increase the number of volunteers in Croydon. Another priority was community cohesion, with "One Croydon" being considered as a brand name for a project that would focus on celebrating what residents had in common.
The Local Strategic Partnership (LSP) was being reviewed to ensure it was working effectively and was driving innovation and change. The LSP brought together the public and voluntary sector but there was a need to involve the private sector as well.
The Council's Equality and Diversity objectives had been published and were based considerably on evidence accrued through the Commission. The objectives looked at how the Council delivered its services and the diversity of its own staff. One example of work being undertaken to address the latter issue was the creation of the Culture Board; led by the Council's Chief Executive and made up of the broad staff networks already in place.
Social Security
The main response to the government's social security reforms had been the creation of the Gateway service which had been undertaking ground-breaking work recognised by central government. A key change the Cabinet Member wished to see was for emergency accommodation benefits to be dealt with outside of Universal Credit.
Another key project had been related to financial inclusion; supporting residents in financial difficulty. The Credit Union was an important component to this, and had been rebranded as "Croydon Plus" with a new website and new management. Croydon Plus also worked closely with the Gateway service where money management with residents played an important feature.
Community Safety was discussed briefly, as it was being considered as a separate item in the agenda. Key developments were flagged on the presentation slide, with the main issue being the new Mayor of London's policy shift for policing on crime related to high levels of harm. Another important development in this area was the introduction of Public Safety Protection Orders (PSPOs) which could be issued by the Council.
Committee Questions
In response to questions from the Committee, the following was stated:
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Many of the challenges faced in the portfolio required partnership and the sharing of information with other organisations. The Cabinet Member brought political leadership to the partnership work to ensure key priorities were being targeted.
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Good progress was being made with the London Living Wage (LLW) and influencing other organisations and companies to implement it across Croydon.
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The most significant challenge facing the portfolio was the volunteering project. The Commission identified the key difficulty in this area was not to allow volunteering to dissipate but to ensure the work was joined up. Community cohesion was another significant challenge, with the Brexit referendum identified as a key negative to the work being undertaken. There had been a rise in reported hate crime but the Cabinet Member considered that this could be a good thing, that it showed more confidence by victims to come forward and report incidents.
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Officers from the Community department were commended for their work on the Croydon Congress. Key issues looked at in recent summits had included child exploitation and social isolation. At the end of Congress meetings, all those present made a pledge to take action points away to address the issues discussed. Following through with pledges was monitored by officers and a good example of this work was the Employers' Charter. Four key actions were created from that Congress and employers were being systematically followed up to ensure compliance. As part of the review of the Strategic Partnership, the impact of the Croydon Congress would be considered.
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The Croydon Congress was designed to have a long term impact on issues discussed, an example proffered was domestic violence where there was a long term vision of raising awareness in the wider community.
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Work was being done on the "digital divide" in the community with residents who are not literate in digital technology, primarily through the Go On Croydon project. There was also a call for the voluntary sector to take on the Council's old ICT equipment which could aid in narrowing the digital divide in Croydon.
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The Gateway project was making a significant impact in coping with the effects of the lowering of the benefit cap, coupled with an increase in private rental sector rates. The changes were putting a strain on the Council's resources, and evidence given to the Department for Work and Pensions Select Committee by Gateway officers made it clear the challenges being faced.
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A cornerstone of the Gateway service was to be proactive in contacting residents who were likely to be affected by social welfare reforms. An example was the "Community Connect" scheme that would bring the Gateway service to the doorstep of residents who could be affected.
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The Community Funding framework was structured around the key themes from the Commission. An output-funding approach was now being undertaken. An Online portal for applications had been established and there was no upper limit for how much funding could be applied for. The number and quality of bids resulted in approximately £140,000 worth of investment, funding 35 organisations and projects. Performance was being monitored with a particular focus on measuring outcomes which was done in partnership with the successful applicants.
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The Cabinet Member stated that the government's integration policy had not been helpful and was a reflection of the challenging circumstances. Whilst central government had identified a need for communities to speak English, it had also cut funding to ESOL (English for Speakers of Other Languages).
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The Council were working with frontline staff such as social workers and teachers with the Prevent strategy. Radicalisation was considered a safeguarding issue and not an opportunity to stereotype different groups. Far right extremism was a growing element of Prevent casework.
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An ongoing challenge for Croydon were the circumstances of having the largest population of young people in London and a predominance of low skill, low pay jobs. There was additionally inequality amongst Afro-Caribbean graduates who were more likely to be out of work than white graduates. The next Croydon Congress would be looking to the example of Scrutiny, with its "young people takeover", in how to engage the young people of the borough into the process. An example was the Reaching Higher organisation in South Norwood which was undertaking exceptional work with young people on a very small budget.
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The Cabinet Member expressed concern at the possible disenfranchisement of EU citizens in local elections in the post-Brexit era. It was stated that participation in the democratic process was crucial to community cohesion.
The Committee came to the following CONCLUSIONS:
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The impact of Universal Credit had been negative on the provision of emergency temporary accommodation and put vulnerable residents at risk of not getting emergency accommodation when it was needed. The Committee endorsed the Council's campaign to change these rules.
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Many thousands of Croydon citizens will lose their right to vote in local elections after 2018. It was important for community cohesion that the right of EU citizens to vote in local elections was upheld.
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The Gateway service and Community Connect were vital Council schemes in protecting Croydon's most vulnerable residents from the worst effects of the changes to social welfare.
The Committee RESOLVED to recommend to Cabinet:
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That Croydon Council should campaign to protect the rights of all its citizens, including the right of EU citizens to vote and participate in local elections.