Issue details

Award of Contract for the Lift Maintenance and Refurbishment Services Ltd.

The request for a key decision reference is in compliance with the Council’s Democratic Regulation for any services or works over £500,000 to be notified as a key decision.

This is to support the extension of contract to the Council’s existing Lift Maintenance and Refurbishment Services contract to Guideline Lift Ltd for delivery of refurbishment and servicing contract, a second term of 36 months from 1st April 2022 to 31st March 2025 for the delivery of key service in ensuring safety of residents and compliance with legislation and Council’s policy.



In line with the award of contract approved by Cabinet on the 19th September 2016 (Key Decision Ref 23/16/CAB), in which contract was awarded for initial 5 years with extension options for additional 9 years at (5+3+3+1+1+1), to date Guideline Lift Ltd have successfully delivered the first term of the contract.


The scope of works comprises of planned/cyclical/ad-hoc Lift Maintenance and Refurbishment Services, maintenance and improvements to Assets across Corporate,  housing education and social care buildings. The workstreams include:


-           Lift Refurbishment

-           Lift Servicing and maintenance

-           Replacement/New Door Entry Systems

-           Parts replacement and certification Service


In order to support the Council’s landlord responsibilities and enable the Council to continue to meet its statutory obligations over the next three years, and deliver priority planned maintenance and improvement works to its housing assets.


Decision type: Key

Reason Key: Expenditure > £1,000,000;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 21/07/2023

Financial Impact: Expenditure or savings of up to £5,000,000;

Decision due: Not before 21st Aug 2023 by Cabinet Member for Homes

Lead member: Cabinet Member for Homes

Lead director: Corporate Director of Housing

Department: Housing Directorate

Contact: Niall O‚ÄôRourke, Interim Head of Building Safety and Compliance (Housing) Email: niall.o'